Testimonials From Basement Systems

"This letter is a compliment to the product and workers of Basement Systems of NH

Prior to the arrival of hurricane Irene to the East Coast two weeks ago I was hoping to get "a lot" of water. The hurricane would be a great opportunity to test my new system (installed in July). I spent house in the basement while Irene was pounding outside and there was no words to describe the sense of relief I felt as the pump went on. There is no doubt that without the Triple Safe™ we would have had water in the basement two weekends ago.

The crew - Marcos, the foreman, Toni and Taz - did an outstanding job despite major last minute "change order" that involved pouring of a new floor. I cannot thank them enough. And it is a great pleasure being at home while the crew is working down at the basement, listening to Toni's beautiful singing. What a talent.

Job well-done!"

"I am writing to thank you for the outstanding work performed last spring by your employees. We were upset about the flooding which occurred in our basement in March 2010. Even though it was only one to three inches the consequences were significant. We needed a company with high levels of technical competence and excellent customer service. We interviewed several firms and Basement Systems was by far the best.

Bill Aboud and Marcos Colon were amazing in their ability to think through problems and come up with real solutions. I honestly don't know how you managed to find and train these employees to such a high level of competence. I have been hiring and training employees for 25 years, so I know how challenging it can be. Others who stood out were Taz, Shawn Harriman and Steve Simon. The various staff members who managed the phones were always patient, courteous and helpful.

We ordered the Triple Safe™ and our peace of mind improved significantly after the installation. Without even meeting you, I can tell you must be a person with high standards of performance and good values. It is reflected throughout your organization.

Thank you very much for founding your company."

"Initial appointment was very professional, informative, with no high priced sales pitch to do more than we wanted done. Work was completed quickly and neatly."

"I was very impressed with the hard working, courteous, and neat workers sent to my home. They were pleasant and very accommodating. They were a pleasure to have in my home."

"We interviewed three companies. Your rep was patient and clear in answering our questions and describing the options. Unlike other he did not "oversell". Our home is 100 years old and had never experienced flooding until the Mothers Day 06' Storm. Your Rep respected and believed or description of the ambient conditions. The installers were cheerful, efficient, and neat. Everything was explained clearly."

"Our crew leader, Carlos I believe deserves comment. he was very polite, friendly, very knowledgeable and efficient. He and his crew were as unobtrusive as you can be while running jack hammers for 3 hours! He kept me informed of the progress, consulted with Joe Tropeano as needed, and kept the work progressing quickly neatly and efficiently. Give him a raise!"

"James did an excellent job. He and his crew were very professional and friendly. James shows true interest in his work and was proud of the job he did. He is an asset to your company!"

"Basement Systems inspected my whole basement. I had a sump pump failure. Bob Brewster helped me to ascertain my needs in the basement. They installed a Triple-Safe Pump with a pro-series battery backup.

I am very pleased. I feel that I have the best protection I can have against flooding. They were extremely careful. put down drop cloths and cleaned up well. Very Courteous! There was a small problem that they corrected in a few days. They were wonderful and I would recommend them to anybody!!"

"We had several quotes, but the Basement Systems Rep was the most helpful and was able to answer all our questions. Throughout the entire process, from quote to installation, Basement Systems made us extremely comfortable with the system we purchased. Bob Brewster came to our house, addressed all our concerns and provided a better solution to our water problems. The install was done by an extremely professional team. The crew was all business while in our home. The install went exactly as described by Bob and the basement was clean when they left. I sleep better knowing it is installed and ready to go."

"We were very pleased the the work from your worker he is a wonderful representative and should own a share in your company!!! He is a very hard worker."